Contact Us Contact Us

Privacy Policy

Last Updated: November 24, 2025

 

1. Introduction

Azul Maravilha LDA, trading as Azulmar (“we,” “our,” or “us”), is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website azulmar.pt or use our services.

Company Details:

  • Company Name: Azul Maravilha LDA
  • Address: Rua Vasco da Gama 13, 8700-522 Olhão, Portugal
  • Email: info@azulmar.pt

This Privacy Policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Portuguese data protection laws.

 

2. Information We Collect

2.1 Personal Information You Provide

When you contact us, request our services, or interact with our website, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Any additional information you voluntarily provide in contact forms or communications

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain technical information through:

Google Analytics

  • IP address (anonymized)
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Geographic location (country/city level)
  • Date and time of visit

Google reCAPTCHA

  • Hardware and software information
  • Mouse movements and clicks
  • IP address
  • Cookies
  • Data necessary to verify you are human and prevent spam/fraud

2.3 Cookies

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy [link to Cookie Policy if separate] or the cookie consent banner on our website.

 

3. How We Use Your Information

We process your personal data for the following purposes:

3.1 Service Delivery

  • To respond to your inquiries and service requests
  • To provide property management, rental, design, legal, or maintenance services
  • To communicate with you about our services
  • To process bookings and transactions

3.2 Website Functionality & Security

  • To ensure our website functions properly
  • To prevent fraud and spam (via Google reCAPTCHA)
  • To improve website security
  • To troubleshoot technical issues

3.3 Analytics & Improvement

  • To understand how visitors use our website (via Google Analytics)
  • To improve our website, services, and user experience
  • To analyze trends and visitor behavior

3.4 Legal Compliance

  • To comply with legal obligations
  • To establish, exercise, or defend legal claims
  • To comply with requests from regulatory authorities

3.5 Marketing (with consent)

  • To send you information about our services (only if you have opted in)
  • To keep you informed about property opportunities, if requested

Legal Basis for Processing: We process your personal data based on:

  • Your consent (e.g., contact forms, marketing communications)
  • Contractual necessity (to provide services you’ve requested)
  • Legitimate interests (website analytics, security, fraud prevention)
  • Legal obligations (compliance with Portuguese and EU laws)

 

4. Third-Party Services

We use the following third-party services that may collect and process your data:

4.1 Google Analytics

Google Analytics collects anonymized usage data to help us understand website traffic and improve user experience. Google Analytics uses cookies and may transfer data to servers outside the EU/EEA.

4.2 Google reCAPTCHA

We use Google reCAPTCHA to protect our contact forms from spam and automated abuse. reCAPTCHA collects hardware and software information and sends it to Google for analysis.

By using our contact forms, you acknowledge that your data will be processed by Google reCAPTCHA according to Google’s privacy policy.

 

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy:

  • Contact inquiries: Retained for up to 2 years after last contact, unless you request deletion
  • Client data: Retained for the duration of our business relationship and up to 7 years thereafter for legal and tax compliance purposes
  • Analytics data: Aggregated and anonymized data retained indefinitely; identifiable data retained according to Google Analytics retention settings (typically 14-26 months)
  • Cookies: Duration varies by cookie type (see cookie consent banner)

 

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

  • Secure servers and encrypted connections (SSL/TLS)
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

 

7. Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

7.1 Right of Access

You can request a copy of the personal data we hold about you.

7.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

7.3 Right to Erasure (“Right to be Forgotten”)

You can request deletion of your personal data in certain circumstances.

7.4 Right to Restrict Processing

You can request that we limit how we use your personal data.

7.5 Right to Data Portability

You can request your data in a structured, machine-readable format.

7.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

7.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw consent at any time.

7.8 Right to Lodge a Complaint

You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD):

Comissão Nacional de Proteção de Dados (CNPD)

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: info@azulmar.pt
  • Mail: Azul Maravilha LDA, Rua Vasco da Gama 13, 8700-522 Olhão, Portugal

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you accordingly.

 

8. International Data Transfers

Some of our third-party service providers (such as Google) may process data outside the European Economic Area (EEA). When data is transferred internationally, we ensure adequate protection through:

  • EU Standard Contractual Clauses
  • Adequacy decisions by the European Commission
  • Other legally approved transfer mechanisms

Google LLC participates in the EU-US Data Privacy Framework, providing adequate protection for data transfers to the United States.

 

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

1

0. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised “Last Updated” date.

If we make material changes, we will provide prominent notice on our website or notify you directly via email where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Azul Maravilha LDA

We are committed to resolving any privacy concerns you may have.

 

12. Data Protection Officer

For questions specifically related to data protection, you may contact our Data Protection Officer at:

Your privacy matters to us. Thank you for trusting Azulmar with your personal information.