How do I know if my property qualifies for your management service?
We focus on properties that meet our quality standards: good condition, appealing design, proper amenities, and locations that attract premium guests. Schedule a complimentary property evaluation, and we’ll provide honest feedback on your property’s rental potential and expected income.

What condition does my property need to be in?
Your property should be clean, well-maintained, and fully furnished to comfortable vacation rental standards. If improvements are needed, we can advise on cost-effective upgrades that maximize rental appeal and ROI. We also offer interior design consultation services.

Can I still use my property for personal visits?
Absolutely! Many of our clients use their properties personally during certain months. We simply block your personal-use dates in our calendar and manage rentals around your schedule. We’ll also ensure the property is cleaned and ready for your arrival.

How quickly can my property start generating income?
Once we photograph and list your property (typically 1-2 weeks from onboarding), bookings can begin immediately. Most properties secure their first booking within 2-4 weeks, with occupancy building over the first 2-3 months as reviews accumulate.

What if something breaks or needs repair?
We handle it. We’ll notify you of the issue, coordinate repairs with our trusted local contractors, and manage the entire process. For minor repairs under agreed thresholds, we handle them immediately. For larger expenses, we seek your approval first.

How do you handle difficult guests or damages?
We screen guests carefully and set clear house rules to minimize issues. If problems arise, we address them immediately and professionally. For damages, we document everything, work with platform resolution centers, and security deposits to ensure you’re protected. In our years of management, serious issues are rare due to our guest vetting and communication.

Do I need special insurance?
Yes, vacation rental operations require appropriate insurance coverage. Standard homeowners policies typically don’t cover short-term rentals. We can recommend insurance providers specializing in vacation rentals and help you understand coverage requirements.

What about utilities and expenses?
You have options: You can maintain utility accounts in your name and we deduct costs from rental income, or we can help you understand typical monthly expenses. Most owners include utilities in nightly rates rather than charging separately. We provide guidance on structuring costs for optimal guest appeal.

How do you price my property?
We use dynamic pricing strategies based on seasonality, local events, competitor analysis, and demand patterns. Our goal is maximizing your annual income, not just nightly rates—this sometimes means slightly lower rates during shoulder season to maintain occupancy and positive reviews.

Can I see how my property is performing?
Yes! You receive monthly financial reports and have access to our owner portal showing real-time bookings, occupancy calendars, reviews, and financial performance. We’re also always available to discuss your property’s performance and strategy.

What happens if I want to stop renting or switch management companies?
We work on renewable annual agreements with reasonable notice periods (typically 60-90 days). If you decide to stop renting or change management, we’ll coordinate a smooth transition, transfer all information, and ensure your property and calendar are properly handled.

Do you only work with Airbnb or other platforms too?
While we’re Airbnb Superhosts, we list properties across all major platforms—Booking.com, Vrbo, Expedia, and our direct booking website. This multi-platform approach maximizes your exposure and occupancy.